Leading Enterprise Through Change

Consulting services in change communication and change management

With today’s rapid change in technology, market environment and customers, supply only information is no longer sufficient. You need to shift mindsets, authentically tap into your audiences’ needs, and establish a process for collecting feedback and addressing concerns.

We help create and communicate vision and values. We ensure that your employees know where your organization is headed and how to align with the organization culture.

We create exciting and memorable learning experiences that communicate key messages, build competence and mobilize people to act in line with corporate strategies. 

With our expertise we help you design, coordinate and manage your Learning Journey effectively.

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VISION & VALUES

We help your managers to strengthen the shared sense of direction and belonging among their teams. By exploring how they contribute to the company’s vision, strategy and values, employees gain line of sight and stronger appreciation of their role.

We design the stories, tools and processes to support managers improve performance, motivation and eventually retention.

Typical applications:

  • New challenging goals

  • Regional cascading of vision & strategy

  • Employee on-boarding and induction

  • Employee engagement programs

  • Living values programs

  • Living values as leaders

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INTERNAL BRANDING

We help to strengthen the passion employees feel for the company’s brand, and to better deliver the brand in their touch-point. It might be sales teams, customer service teams, dealers, agents or ‘back-office’ employees servicing internal customers.

We design the stories, tools and process to support managers and employees to improve how they deliver a consistent customer experience every day.

Typical applications:

  • New employee on-boarding program

  • New dealer on-boarding program

  • Corporate rebranding initiatives

  • Customer service improvement

  • Sales team engagement

  • Employer branding program

  • Customer service script development

  • New product launch

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CHANGE COMMUNICATION

We help your managers and employees quickly understand and get involved in your change initiative, feel confident and take ownership for actions. It might be a new system, new strategy, new values or a major re-organization.

We design the stories, tools and process to support fast & effective implementation of your change initiative.

Typical applications:

  • Cascading of new goals and strategy

  • Post merger integration

  • New sales- or service processes

  • New competencies or values cascading

  • Reorganization

  • Rebranding initiatives

  • Compliance and Code of Conduct

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Vision and Values

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Change management and Communication

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Cultural Transformation